We promised to do what it took to take care of our clients and employees — even if it meant we had to go to a work site or job ourselves
Continental Labor and Staffing Resources was founded in 1993 as Continental Labor Resources, Incorporated. Co-founders Shannon Grove (Smith) and Karen Cain formed a professional partnership built on trust, faith, and strong family ties as sisters-in-law. Shannon’s experience in the staffing and employment industry provided a wealth of experience that enabled them to offer employers highly skilled, safety-conscious employees while providing unparalleled customer service.
Within two years, Continental Labor grew to become the largest independently owned staffing agency in Bakersfield. Today, Continental is one of the largest independently female-owned staffing agencies in California, employing over 4,000 workers and maintaining offices statewide.
“We did business based on our word and promised that we would get the job done, plus we promised to do what it took to take care of our clients and employees — even if it meant we had to go to a work site or job ourselves to complete the work order!” says Shannon.
As Continental has grown over the years, the business philosophy has remained the same:
Respect and trust your clients and employees, and do what is right to make every situation a positive experience for everyone.
People are our product — when we take care of our employees, they do their best work for our clients.
Continental encourages their employees to dream big — beyond what their life experience may have been before working for Continental. “We help our employees reach for the stars and want them to use the opportunities they have as a stepping stone to a better life,” explains Karen.
Continental Labor and Staffing Resources focuses on taking care of people — both their employees and their clients. This partnership encourages people to do their best and continue to improve, while providing the best service possible to help make everyone successful. “We are successful if our employees and clients are successful,” Shannon says. “People are our product — when we take care of our employees, they do their best work for our clients. If our clients are pleased, they continue to use our services.” This business “circle of life” benefits everyone — it’s a win-win-win.